All documents uploaded by the user during the enrolment process or at any later time via the Selfservice portal can be found in the Selfservice portal in the Account section on tab Documents.


All documents uploaded by the user during the enrolment process or at any later time via the Selfservice portal can also be found in the Operational console in the Users section on the detail of specific user and tab Documents.

How to display current file or upload new files

1

Open the Selfservice, go to the Account section and open the Documents tab.

2

The list of uploaded attachments is displayed.

3

Press ADD [ ] button on the right side of the list to open the Upload form.

4

Choose the type of uploading file

  • Note: the types of fields and their meaning may be different from the image shown. The list is defined at the administrator level of each tenant.

5

Use drag&drop function or mouse-click on the box to select desired files from the local/shared drive. As soon as the file is selected or moved and droped on the box the file is uploaded.

6

New file is uploaded and displayed in the list of Documents with the relevant type and creation date.


How to display user's uploaded file

1

Open the User detail, go to the Documents tab.

2

Press the DOWNLOAD FILE button [ ] within the chosen file from context menu [ ].

3

File will be downloaded to user's download folder.

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