The HW tokens is the part of the application that exclusively serves the needs of management of HW (physical) tokens for each tenant.


Available actions for user with appropriate privileges:

Unassign token

Disable / enable token

Unassign the token from the given user - the token will still be active and can be assigned to another user.

Disable / enable token

Disable / enable token

Disable or enable the token for the identity verification function when used as a second factor

Compromise token

Permanently devalue the token, the token can no longer be used for user identity verification (stolen, damaged tokens...).

Reset token

Reset token

Reset of non-synchronous token


Unassing token

1

Open the Operational console, go to the Devices section and open the HW tokens tab.

2

Token list will be displayed.

3

Optionally use filter to find specific token - fill chosen parameters and press SUBMIT button.

4

Press the UNASSIGN FROM USER button [ ] within the chosen token from the context menu [ ] and confirm the unassignment.

5

Token will be unassigned from the user so the user will no longer be able to use it for own authentication. Unassigned token is prepared for new assignment.




Disable / enable token

1

Open the Operational console, go to the Devices section and open the HW tokens tab.

2

Token list will be displayed.

3

Optionally use filter to find specific token - fill chosen parameters and press SUBMIT button.

4

Press the DISABLE TEMPORARILY / ENABLE button [ ] within the chosen token from the context menu [ ] and confirm the disable / enable action

  • Note: a user must always have at least one token in an active state, which means they cannot disable all their tokens.

5

Token list will be displayed where the new status of token will be displayed (active or disabled)




Compromise token

1

Open the Operational console, go to the Devices section and open the HW tokens tab.

2

Token list will be displayed.

3

Optionally use filter to find specific token - fill chosen parameters and press SUBMIT button.

4

Press the COMPROMISE button [ ] within the chosen token from the context menu [ ] and insert the reason of the compromiting action.

  • Note: compromise state is used for destroyed or stolen tokens - token with the compromised status is no longer available for use in the ANT ID

5

Token list will be displayed where the new status of token will be displayed.




Reset token

1

Open the Operational console, go to the Devices section and open the HW tokens tab.

2

Token list will be displayed.

3

Optionally use filter to find specific token - fill chosen parameters and press SUBMIT button.

4

Press the RESET TOKEN button [ Reset token ] within the chosen token from the context menu [ ]

  • Note: not all token types allow the reset action to be performed (mainly hotp types of tokens).

5

The token reset form will be opened.

6

Generate two consecutive one-time passwords (OTP) from Google authenticator or a HW token key, enter them into the form and press RESET button.

  • It is necessary to follow the order of entering both OTPs

7

If everything is correct, you will see information about the successful reset.